Thank you for shopping at Intelligent Resources International. We appreciate your business and want to ensure your satisfaction with our products. Please read the following refund policy carefully.
1. Eligibility for Refund
- The item or service must be unused and in the same condition as received.
- It must be in the original packaging if applicable.
- Items or services that are damaged, used, or not in original condition may not be eligible.
- Refund requests must be made within 3 days of receiving the product.
2. Refund Process
To initiate a refund, contact customer service with your order number and issue details:
- Email: info@iribd.com
- Phone: +8801993310044
Our team will review your request and notify you of approval or rejection. If approved, the refund will be processed and credited to your original payment method within 5 to 7 business days.
3. Late or Missing Refunds
If you haven't received your refund within 5 to 7 working days:
- Check your bank account again.
- Contact your card issuer or mobile financial service (MFS).
- Processing delays may occur before refunds are officially posted.
If you still have not received your refund, contact info@iribd.com.
4. Changes to this Refund Policy
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting.
By making a purchase, you agree to this refund policy.
If you have any questions or concerns, please contact our customer service team.
Thank you for shopping with Intelligent Resources International.